Privacy Policy for Refined by Candace℠

Last Updated: September 14, 2026

1. Introduction

Welcome to Refined by Candace℠ (“I,” “my,” or “me”). I respect your privacy and am committed to protecting your personal data. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website (www.refinedbycandace.com), book a discovery call, or use my editing, design, and coaching services.

2. Information I Collect

I only collect information you willingly submit or that my website platform automatically collects. This includes:

  • Personal Information: When you complete a contact form, book a discovery call, or become a client, I may collect your name, email address, phone number, and information about your manuscript or project.

  • Automatically Collected Data: Like most websites, my site may use cookies and tracking technologies (through my website host) to collect basic information about how visitors use the site, including IP addresses, browser types, and page views.

3. How I Use Your Information

I use the information I collect to:

  • Provide the editorial, design, or coaching services you request.

  • Schedule and conduct virtual discovery calls and consultations.

  • Respond to your questions, comments, and requests.

  • Send administrative emails, such as appointment reminders, invoices, and project updates.

  • Improve website and client experience.

4. How I Share Your Information

I value your trust and do not sell or rent your personal information to anyone. I share your information only in the following situations:

  • Service Providers: I may use third-party tools to help run my business (such as Zoom or Google Meet for calls, scheduling software for booking, or invoicing platforms). These providers have access only to the information necessary to perform their functions.

  • Legal Compliance: I may disclose your information if required by law or in response to a valid request from public authorities.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can turn off cookies in your browser settings, though some parts of the website may not function properly without them.

6. Data Security

I take reasonable and standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, so I cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal information I hold about you, request corrections, or ask me to delete your data. If you receive marketing emails from me, you can opt out at any time by using the “unsubscribe” link at the bottom of each email.

8. Contact Me
If you have any questions about this Privacy Policy or how I handle your data, please get in touch with me at: